The Toner Group (“we”, “our”, “us”) respects your privacy and complies with the Australian Privacy Act 1988 (Cth). This policy explains how we collect, use, and protect your personal information when you shop online for printer supplies, toner cartridges, and ink cartridges.
1. Information We Collect
- Contact details (name, email, phone, billing & shipping address).
- Account details (username, password, order history).
- Payment details (processed securely; we do not store full card data).
- Device & usage data (IP address, browser type, pages visited, cookies).
2. How We Collect Information
We collect information when you:
- Browse or use our website.
- Place an order for printer cartridges or toner supplies.
- Create an account.
- Subscribe to our newsletter.
- Contact our support team.
3. How We Use Your Information
We use your details to:
- Process and deliver your orders.
- Send shipping updates and product notifications.
- Provide customer service and technical support.
- Improve our website and product range.
- Send marketing offers (if you opt in).
4. Data Security
We use SSL encryption, secure servers, and trusted payment providers to protect your information.
5. Cookies & Analytics
- We use cookies to improve your browsing experience.
- Cookies help remember preferences and measure site performance.
- You can disable cookies in your browser, but some features may not work.